New Features and Enhancements
On June 4, 2025, we introduced several changes designed to enhance the user experience in the WREN Job Portal. These updates reflect our commitment to continuously improving our platform based on user feedback and industry trends. Below is a detailed overview of the new features and improvements that are now available.
Job Seeker Portal
Accessibility Improvement: Job Board Help Menu
We’ve enhanced the accessibility of the Help menu on the Job Board. While it looks and functions just like before, it now offers a more inclusive experience for users relying on assistive technologies.
Service Provider Portal
Client Service Map Enhancements
For users with Report permissions, we’ve made several usability improvements to the Client Service Map to make service coverage insights more accurate and meaningful:
- SDS Marker Interaction: Clicking a Service Provider (SDS) marker now dims other markers and filters the map to show only client clusters within that SDS’s 20-minute drive-time radius. A pop-up also shows the total number of clients within that boundary.
- Permission-Aware Views: Group users see all clients in their scope. Service Providers only see clients assigned to their SDS.
- Client Filtering: Only clients with an active EAP are now plotted, keeping the map current and relevant.
- Footer Info Bar: A new footer displays total clients and those within a 20-minute radius, giving instant service coverage insights.
Timestamps added to case notes & mandatory Activity Type
We’ve improved how Case Notes are displayed and sorted. While service provider staff still enter only a date when adding a note, the system now records the exact time it was submitted and uses that timestamp to sort notes more accurately in the table view.
Additionally, the Activity Type field is now required—helping ensure more consistent and meaningful case note data across the board.
Bug Fix: Client search now includes preferred names:
We’ve fixed an issue where searching by a client’s Preferred Name didn’t return results. Now, you can find clients using either their legal name or the name they go by—making searches more accurate and inclusive.