National Occupation Code (NOC): 1312

Insurance adjusters investigate insurance claims and determine the amount of loss or damages covered by insurance policies. They are employed in claims departments of insurance companies or as independent adjusters. Insurance claims examiners examine claims investigated by insurance adjusters and authorize payments. They are employed at head offices or branches of insurance companies.

Job Duties for Insurance adjusters and claims examiners

Insurance adjusters

• Investigate circumstances surrounding insurance claims to determine validity of claim
• Inspect automobile, home or other property damage
• Take statements and consult with claimants, accident witnesses, doctors and other relevant individuals and examine records or reports
• Determine amount of loss or damages covered by insurance policies
• Negotiate settlement of claims
• Prepare adjustment reports.

Insurance claims examiners

• Review, examine, calculate and authorize insurance claims investigated by insurance adjusters
• Examine adjusters’ reports and similar insurance claims or precedents to determine extent of insurance coverage
• Ensure claims are valid and settlements are made according to company practices and procedures
• Consult lawyers, doctors or other relevant individuals to discuss insurance claims
• Approve automobile, fire, life, disability, dental or other insurance claims.

Working Conditions for Insurance adjusters and claims examiners

Work is performed in an office environment.

Alternate Job Titles

• Adjuster
• Adjuster – Insurance
• Adjuster Trainee – Insurance
• Automobile Claims Technical Adjuster
• Casualty Insurance Adjuster
• Claims Adjuster – Insurance
• Claims Approver – Insurance
• Claims Consultant
• Claims Examiner
• Claims Examiner – Insurance
• Claims Investigator
• Claims Investigator – Insurance
• Claims Representative
• Claims Representative – Insurance
• Disability Claims Examiner – Insurance
• Disaster Relief Claims Adjuster – Insurance
• Field Adjuster – Insurance
• Fire Insurance Adjuster
• Freight Adjuster – Insurance
• Group Life Claims Examiner – Insurance
• Health And Dental Claims Examiner – Insurance
• Insurance Adjuster
• Insurance Inspector
• Liability Adjuster – Insurance
• Loss Examiner – Insurance
• Marine Claims Adjuster – Insurance
• Marine Insurance Adjuster
• Medical Claims Assessor – Insurance
• Motor Vehicle Claims Adjuster – Insurance
• Production Examiner
• Property Adjuster – Insurance
• Public Adjuster – Insurance
• Railroad Claims Adjuster – Insurance
• Settlement Management Associate
• Settlement Specialist
• Staff Adjuster – Insurance
• Telephone Adjuster – Insurance
• Trainee Adjuster – Insurance
• Workers' Compensation Adjuster – Insurance
• Customer Service Representative – Claims Assistance
• Claims Assessor – Property Casualty
• Recovery Coordinator
• Claims Assessor – Medical
• Claims Assessor
• Subrogation Specialist
• Claim Coordinator – Coverage
• Disability Specialist – Appeals (remote)
• Specialist, Accident Benefits Claims
• Claims Associate
• Claimcare Advisor Property
• Associate Claims Adjudicator
• Associate Claimcare Advisor, Auto
• Field Adjusters Required For All Areas And Regions (Kitchener, ON)
• Field Adjusters Required For All Areas And Regions (Waterloo, ON)
• Specialist, Field Investigation
• Team Leader, Claims Apd Sharing Economy
• Group Short Term Disability Claims Specialist
• Group Life Claims And Disability Payment Specialist
• Bilingual Disability Coordinator (french)
• Claims Supervisor, Accident Benefits
• Representative, Auto Physical Damage
• Supervisor, Claims (document Management)
• Claimcare Supervisor, Casualty
• Creditor Claims Specialist – Bilingual
• Specialist, Claims, National Casualty Bodily Injury Claims
• Claim Examiner-no Weekends
• Reinsurance Consultant – Individual
• Claimcare Specialist, Accident Benefits
• Claims Analyst Triage Co-op (winter 2023)
• Team Leader, Accident Benefits Claims
• Supervisor, Disability Claims
• Bilingual Claims Adjudicators
• Supervisor, Claims (verification Of Coverage)
• Claims Advisor I
• Claims Advisor, Personal Property
• Claims Advisor
• Residential Loss Control Inspector
• Appraiser, Field